TroyDB (“we”, “our”, or “us”) operates the website https://troydb.com/ (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site and the choices you have associated with that information.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services.
a. Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
- Name
- Email address
- Phone number
- Address
- Other contact information
b. Usage Data
We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include details such as:
- Your computer’s Internet Protocol (IP) address
- Browser type and version
- Pages of our Site that you visit
- Time and date of your visit
- Time spent on those pages
- Other diagnostic data
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Site
- To notify you about changes to our services
- To allow you to participate in interactive features of our Site when you choose to do so
- To provide customer support
- To gather analysis or valuable information to improve the Site
- To monitor the usage of the Site
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. Cookies and Tracking Data
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Data Sharing and Disclosure
We will not sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share your information in the following ways:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Site or perform Site-related services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
5. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You can request copies of your personal data.
- The right to rectification – You can request that we correct inaccurate or incomplete data.
- The right to erasure – You can request that we delete your personal data under certain conditions.
- The right to restrict processing – You can request the restriction of your personal data processing.
- The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you.
If you make a request, we have one month to respond to you. Please contact us using the contact information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these external sites.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: office@troydb.com
- Phone: +1 (801) 797-3747
- Mailing Address: 9035 S 700 E Sandy, UT 84070